Support

Customer Support

We do our best to get you up and running!

TECHNICAL SUPPORT

Questions or problems? Please call our Service Department at (215) 997-8616 and we'll do our best to get you up and running.

REPAIRS & REPLACEMENTS

We provide quick shipping from our manufacturing inventory, and most repairs are completed within 24 hours.

SAME-DAY SERVICE

Upon customer request, items returned to Deltronic Labs can be serviced and shipped back to the customer the same day they arrive. Please be sure to include your shipping requirements and return address.

ONE-YEAR WARRANTY

New equipment is covered by a standard one-year warranty. Deltronic Labs will replace or repair any mechanical or electronic parts damaged as a result of component or circuit failure. Deltronic Labs will repair defects in parts or assembly caused by normal operations. Deltronic Labs is NOT responsible for damage caused by or due to misuse or incorrect operation. This includes but is not limited to: visibly damaged components, missing components, failure to follow operating procedures, failure to follow power requirements, system overloads, tampering, vandalism, unauthorized modification of mechanical or electronic components, and unauthorized servicing.

Liability / Disclaimer

After purchasing, setup and while in operation you understand and agree that while in operation that Deltronic Labs, Inc, its directors, officers, employees, affiliates and agents shall in no event be liable for injury or damage to persons or property, incidental or consequential damages (including damages resulting from defects in or non- operation of equipment or its accessories, nor damages resulting from not adhering to warning of attached warning label and Guard, regarding the potential of Tickets pulling hair into TT-2000 Tickets Series (units with optional top clear door only), TT-2000 Single, TTD-2000 Dual, TTQ4000 Quad.). Nor shall Deltronic Labs, Inc., its directors, officers, employees, affiliates or agents be, in any event, liable for such damages that arise from and are attributable to customer’s own negligence.